Building Resilient Organizations Through Process Optimization
Are you ready to future-proof your organization?
As a systems and process expert, I work with you to ensure that your organization thrives by evaluating and optimizing existing workflows, maximizing systems, streamlining operations, and documenting processes. All of which improve efficiency and save your organization time and money.
Ready To Ditch the Chaos?
This free eBook reveals 6 common myths about SOPs that might be holding your organization back. Learn how to streamline your workflows, tackle bottlenecks, and create clarity across your team—turning frustration into smooth, efficient operations!
6 Myths About SOPs…And Why Your Organization Can’t Afford to Ignore Them!
Say Goodbye to Process Confusion
Imagine these scenarios within your organization:
Maximize Your Systems, Minimize the Chaos
Imagine this: Your nonprofit invests in a new SaaS platform to streamline operations, but after months of use, you realize that many of its key features are left untouched. Your staff is still wasting time on manual processes that could be automated, and despite the investment, tasks are still taking too long, pulling focus away from serving your members. The problem? When the new system was adopted, processes and workflows weren’t evaluated and revised to capitalize on the tech. As a result inefficiencies remain that hinder your organization’s growth.
The solution: A systems and process expert!
This is where I step in. I will help you assess whether your tech systems are being fully utilized and will align your workflows with your existing tools and systems.
Panicked to Peaceful
It’s the week before your annual meeting, and a key staff member has an emergency and is forced to take an unscheduled leave of absence. Panic sets in. Who will handle their critical responsibilities? Without documented processes, stepping in feels like navigating a maze in the dark.
The Solution: A process expert!
I will help your organization streamline and optimize key workflows and create comprehensive SOPs, ensuring that anyone can step in and manage these critical tasks seamlessly. You get all the peace knowing your team members can step in and do any part of the job efficiently!
Manage the Minutiae of Change!
Annual meeting time often means board and committee turnover. New committee members are eager to step into their roles, but behind the scenes, there’s a scramble to manage the minutiae of onboarding and offboarding these crucial volunteers. Many important tasks go into this change: sharing credentials and system access, changing website photos, gathering bios, assigning new committee roles, and coordinating volunteer lists. The lack of documented processes can turn what should be a time of excitement for your organization into a nightmare for both new volunteers and your staff.
The Solution: A process expert!
I will work with your team to provide well-organized onboarding workflows and SOPs during these times of transition. This structured approach ensures a positive experience for all which reduces stress and allows new members and volunteers to hit the ground running, maintaining momentum without costing your organization time, revenue, or forward momentum.
Ensure new members feel the love…not the loneliness!
Tired of fluctuating membership? Here’s the solution.
The initial stage of membership is the best time to harness your new members’ enthusiasm. It’s crucial to secure volunteer commitments and tap into each new member’s unique skills by matching them with exciting volunteer opportunities.
But have you considered the onboarding experience from your new members’ perspective?
When new members feel overwhelmed from the moment they join, or bewildered by their member benefits, their enthusiams quickly wanes, and they are less likely to volunteer, or even continue their membership. Without member retention, your organization loses valuable revenue.
The Solution: A process expert!
I will ensure that your new member onboarding processes are streamlined and optimized. This enhanced onboarding experience, with clear and well-documented processes, will empower new members, volunteers, and committee members from day one. Watch them jump in to your membership reaping benefits from day one, transferring that enthusiasm into volunteer gold! By automating this process, you can deliver a white-glove member experience without extensive staff time.
Transforming Chaos into Clarity for Nonprofits and Associations
I’m Stephanie, self-professed systems and Process Nerd
JLC Systems, founded by Stephanie Sloan, specializes in transforming chaos into clarity for nonprofits and associations. As a process expert, Stephanie will dive into your organization’s key workflows and systems, ask the right strategic questions (OK, a lot of questions!), pinpoint breakdowns, and identify solutions.
She understands how critical tech systems are to supporting organizational success, ensuring seamless integration and optimal use of technology. Her expertise in streamlining workflows, creating SOPs, and implementing order can significantly increase member retention, volunteer engagement, donor contributions, and overall organizational satisfaction by substantial margins. This efficiency frees up organization staff to spearhead new initiatives and drive growth.
Stephanie’s love for and experience with nonprofits and associations began as an intern at the Kennedy Center and has expanded over 3 decades. She has accumulated extensive experience working with various nonprofit organizations and trade associations, gaining in-depth knowledge of both internal and external processes and program management that influence profitability, success, and satisfaction for all involved; staff and team members, members, volunteers, and donors.
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